Privacy Notice

Last updated: March 28, 2026

FastX collects only the data required to provide domestic shipping, parcel tracking, customer support, and account services in Pakistan.

What We Collect

• Account details: name, email, phone, password (for account access).
• Shipment data: sender/receiver details, addresses, tracking events, service type.
• Support data: tickets, contact messages, issue history.
• Technical data: browser type, error logs, and analytics events.

How We Use Data

• To process shipments and provide delivery updates.
• To authenticate users and prevent account abuse.
• To respond to support requests and improve service reliability.

Data Sharing

We share minimum required information only with service partners involved in pickup, transport, and delivery. We do not sell personal data.

Retention

Shipping and support records are retained for operational, compliance, and dispute-resolution purposes based on applicable laws.

Your Rights

You may request access, correction, or deletion of your personal data by contacting privacy@fastx.com.pk.